The higher education sector has been transformed in the past 20 years, with institutions increasing in size to serve more than two million students per annum. This transformation results in the need to understand more fully the evolving demands of the sector, users of facilities and the wider estate. Points to consider may include:

• What are the expectations of stakeholders?
• What do estates teams have to work with?
• What are the needs now and in the future?

Key considerations will include environmental responsibility, sustainability, quality, functionality, utilisation, design, flexibility and compliance.